The number one reason why sump pumps fail is perfectly understandable when you factor in imperfect human nature. “It’s user error,” says Travis Byrnes, Owner and General Manager of Paul Davis of West Michigan. “People unplug them. They use the outlet for something else, then forget to plug them back in.”
Byrnes and his crew respond to many flooded basements due to sump pump failures as winter snows melt. Because prevention is the best strategy, he has put together a series of common-sense tips for ensuring this crucial piece of equipment works when you need it most. Byrne’s Eight Great Tips have gotten many customers out of hot – er, cold – water.
- Replace it if it’s more than 5 years old.
“One of the best things about a new model is the warranty.”
- Make sure it’s properly installed.
“They can be tricky to install correctly. Hire a professional who knows how backflow and check valves work.”
- Test the sump pump.
“Test it at least once a year by pouring a bucket of water slowly into the unit. Make sure it comes on as the water rises.”
- Clean it.
“Take off the lid if it has one and remove dirt, sand, gravel and anything else that can block pump operation or drainage outlets.”
- Check for worn parts.
“Float switches are often the part that needs replacing first. Consider replacing it every two years.”
- Install a battery backup
“Power outages during storms are a big reason for sump pump failure. Consider buying a battery backup.”
- Buy a water detection alarm
“These sit on the floor near the sump pump and activate with a loud alarm when they get wet, just like a smoke detector goes off when it detects smoke.”
- Grade the soil to slope away from the foundation.
“That way water flows into your yard and not down the side of your foundation toward your basement. While you’re outside, make sure eavestrough spouts point away, too.”
Byrnes keeps a crew ready as the weather warms up and the snow begins to melt in Michigan. He knows that, despite homeowner’s best efforts, basements will flood. “Even if you forgot to plug in your sump pump, we won’t judge,” he says with a smile. “We focus on making your home safe again.”