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COVID-19 has completely transformed long-held customs and procedures for companies worldwide, from bumping elbows instead of shaking hands to playing professional stadium sports sans fans. Some of the biggest changes affect the customer service category, in which working remotely simply isn’t an option. Paul Davis is proactively leading the way… Read more »
Before COVID-19, onsite contractors at businesses and homes were common visitors welcomed with little thought about effects to employees and family. In our new normal, contractor visits raise thorny questions. Will incoming workers keep my people safe? Are these outside technicians healthy? Will I feel comfortable when they work here?… Read more »
With the coronavirus, there is much we still don’t know. We are unsure exactly how long the virus lives on different surfaces though evidence suggests it remains viable for days on non-porous materials. We don’t know how long the air inside a room with a coronavirus victim remains infectious though… Read more »
