The Best Job You’ve Probably Never Heard Of – Karen Killen

Meet Karen Killen, Controller, Paul Davis Restoration of Broward County, FL.

What is Paul Davis Restoration?

For more than 55 years, Paul Davis Restorations Inc. has restored residential and commercial properties damaged by fire, water, mold, storms, and disasters. Paul Davis is a one-stop-shop for disaster damage and restoration and has 325 independently owned franchises in the United States and Canada. The professionals at Paul Davis are certified in emergency restoration, reconstruction, and remodelling. There are numerous interesting and well-paying positions available at the ever-growing Paul Davis corporate and franchise offices. It occurred to us that many people do not know about the fantastic careers and job paths that can be found in the restoration industry.

We’ve chosen a few of those positions and some of the best people performing in them at Paul Davis to explain their jobs. Some of the “Best Jobs You’ve Probably Never Heard of”.

Q: What are your job title and primary duties attached?

As Controller, I am responsible for all accounting functions including Accounts Receivable, Accounts Payable, Payroll, Commissions, Collections, Reconciliations, Reports, and Financial Statements. Additionally, I am responsible for all HR duties including keeping track of paid time off, vacation, 401K contributions, recruiting, onboarding and I have an open-door policy for all employees.  I am also responsible for all office management functions such as office supply inventory, computer setup, coordinate quarterly meetings, maintain copier, and print ID Badges just to name a few.

Q: What’s the best thing that ever happened to you while performing your duties?

Receiving constant compliments from my boss, the franchise owner.  This is much more important than people think.  Job appreciation is a definite motivator and I look forward to work every day.

Q: Do you enjoy any hobbies?

Gardening; movies with family; Disney excursions with family.

Q:  Do you do any community work? 

I feed the outdoor cats in my neighbourhood.

Q: Why do you find working at Paul Davis to be your ideal job?

I find I am most comfortable in a professional environment, and Paul Davis Restoration is an extremely professional company.  We are results-oriented and I see all of our employees striving for perfection.  This is a great company to work for and the jobs offered here are ideal for people who are passionate about helping others.  We gain fabulous skills while feeling like we are very much helping people in times of extreme stress, discomfort, and in their time of need.  Integrity is emphasized throughout the office including how we perform our duties.  We are rewarded for our successes in a variety of ways including company barbeques, picnics, holiday events, work-life balance, and the 5 STAR award which is an award given quarterly to one outstanding employee who shows attention to detail and exceptional customer service.