Difference Makers - pauldavis.ca

Beyond our business lies our passion to help others.

At Paul Davis, Difference Makers truly enjoy serving our communities, simply because of who we are.

We are united by our values and beliefs. The Paul Davis mission, vision, and core values inspire us to serve not only our customers, but also our fellow coworkers. We are fortunate to have each other. We know that through our actions and good deeds we can improve the lives of so many that are less fortunate. In our social purpose, what we do and who we are come together.

Mission To provide opportunities for great people to deliver best-in-class results.

Vision To provide extraordinary care while serving people in their time of need.

TRUTH Truth is what is clear for all to see, know and touch. Unmistakably clear, unbelievably important to those it impacts. Truth is courage and conviction to do the right and good thing when it matters most and when others need it most. Truth defines the promise of Paul Davis.

10 Serving Basics

Ensure your words and actions align with our Brand Promise.
Display our Brand with pride.
Create Brand loyalty with everything you do.
Practice immediacy.
Engage customers to tell their story only once.
Educate, communicate and collaborate with the customer.
Solicit feedback from customers throughout their journey.
Be prepared, present and personal.
Respect the customer's property and preferences.
Celebrate and confirm completion of the project with the customer.

Core Values

DELIVER WHAT YOU PROMISE We communicate clear, realistic expectations with our customers and fellow employees. “Under Promise & Over Deliver” is our benchmark for success.

RESPECT THE INDIVIDUAL We believe everyone must be treated with dignity & respect. We adhere to the Golden Rule: Do unto others as you would have them do unto you.

HAVE PRIDE IN WHAT YOU DO We take ownership in what we do and we lead by example with a positive “We Will” attitude. We are passionate about making a positive difference for our customers.

PRACTICE CONTINUOUS IMPROVEMENT We are a learning organization always looking for a better way. We embrace change and keep an open mind, always striving for excellence.

Charities Supported By The Paul Davis Network Charities Supported
By The Paul Davis
Network

PAUL DAVIS CULTURE Passionate, loyal, respectful

DEVELOPMENT OPPORTUNITIES We offer development and training specifically designed for your role at Paul Davis. From finance, to Marketing and Sales, to Water Extraction to General Contracting Skills, we take pride in empowering our people to reach their full potential, which can lead to endless career success!
Leadership Development: Improve your priority management skills, organize more productive meetings, gain better coaching abilities and more with our LDP program.

Coaching
Opportunities A good coach helps people hit goals and achieve their highest potential.

Conflict
Resolution Conflict resolution is critical for effective relationships, strong culture, and achieving objectives.

Problem
Solving We offer a systematic & creative process to solve root problems.

Goal Setting
& Review A review & goal-setting meeting drives business results through performance & productivity.

Leading
Situationally Leading through various situations effectively leads others with different skills & levels.

Performance
Meetings Annual reviews discuss an individual's performance, goals & objectives for the coming year.

Priority
Management Identifying key priorities while developing & executing plans to achieve important goals is imperative.

Effective
Meetings Meeting management is essential for our company to progress effectively & efficiently.

Facilitation
Support Great facilitation is a creative discussion that’s participant-focused, not content or facilitator-focused.

Designing Effective
Adult Learning (DEAL) Learning design is critical, whether delivered online, by an instructor, or through independent learning.