Frequently Asked Questions

Your Questions About Restoration, Answered

  • Is Paul Davis certified for mould remediation?

    Yes, Paul Davis Restoration is certified in mould remediation. Our professionals follow

    industry standards to safely remove mould and prevent future growth.

  • How do I know if I need mould removal services?

    If you notice visible mould, a musty smell, or if your property has had water damage, it’s important to have a professional inspection to determine if mould remediation is necessary.

  • How long does the restoration process typically take?

    The length of the restoration process depends on the extent of the damage. Minor repairs may take a few days, while larger projects could take several weeks or more.

  • What steps are involved in fire damage restoration?

    Our fire damage restoration process includes damage assessment, debris removal, smoke and soot cleaning, odor removal, and property reconstruction.

  • Are your services available 24/7?

    Yes, Paul Davis Restoration provides 24/7 emergency services across Canada to respond to property damage caused by water, fire, storms, or other disasters.

Informational FAQs

  • What should I expect during the restoration process?

    Our restoration process starts with an assessment, followed by immediate mitigation, clean-up, and repair work. We keep clients informed throughout the entire process and work closely with insurance providers.

  • How do you handle water damage from flooding or storms?

    We assess the water damage, extract standing water, dry the affected areas using professional equipment, and restore any damaged property. We also handle dehumidification to prevent mould growth.

  • What kind of technology does Paul Davis use in the restoration process?

    Paul Davis Restoration uses advanced technology such as infrared cameras, moisture meters, industrial-grade dehumidifiers, air movers, and air scrubbers to ensure thorough restoration.

  • How do you ensure my property is safe after a fire?

    After a fire, we assess structural integrity, clean smoke and soot damage, and use specialized equipment to remove hazardous materials. We also ensure air quality is restored before anyone re-enters the property.

  • Do you provide reconstruction services in addition to restoration?

    Yes, Paul Davis offers full reconstruction services, including repairs to roofs, walls, floors, and other structural components of your property following the mitigation of damage.

  • Can you help prevent future damage to my property?

    Absolutely. In addition to restoration, we offer services like board-ups, tarping, and advice on preventative measures to protect your property from future damage due to water, fire, or storms.

  • What are the signs of structural damage after a storm?

    Signs of structural damage may include cracks in the walls or foundation, sagging roofs, leaks, or damaged windows. If you notice any of these signs, contact Paul Davis for an immediate inspection.

  • What’s the difference between mitigation and restoration?

    Mitigation involves stopping further damage and securing the property (such as water extraction and tarping), while restoration is the process of repairing and returning the property to its pre-loss condition.

  • Do you offer cleaning services for smoke or fire-damaged personal items?

    Yes, we use specialized techniques such as ultrasonic cleaning to restore personal items damaged by smoke and fire, including furniture, electronics, and important documents.

  • How can I prevent mould growth after water damage?

    The key to preventing mould growth is to act quickly. Contact a professional like Paul Davis to dry and dehumidify the affected area within 24-48 hours after water exposure.

Commercial & Residential-Specific FAQs

  • Does Paul Davis Restoration handle commercial property restoration?

    Yes, Paul Davis Restoration provides services for both commercial and residential properties. We have experience restoring businesses of all sizes, from office buildings to retail spaces and industrial facilities.

  • How do you minimize disruption to my business during the restoration process?

    We understand how important it is to keep your business running. Paul Davis works efficiently to minimize downtime by coordinating restoration efforts around your business schedule and providing temporary solutions, such as tarping and board-ups, to keep your property safe during the process.

  • Do you offer emergency planning services for commercial businesses?

    Yes, Paul Davis offers Emergency Preparedness Planning (EPP) for businesses. This service includes creating a detailed action plan to mitigate potential damage and speed up the restoration process in case of an emergency.

  • Can you help with private commercial work outside of insurance claims?

    Absolutely. In addition to insurance-related restoration, Paul Davis also handles private commercial restoration projects. We offer a wide range of services to restore your property after water, fire, or storm damage, even if it’s not covered by insurance.

  • What should I do if my residential property is affected by water damage?

    If your home has been impacted by water damage, contact Paul Davis immediately. We will assess the situation, extract water, dry the area, and restore any affected parts of your home to prevent mould and further damage.

  • Do you handle large-scale residential restoration projects?

    Yes, we handle everything from small residential repairs to large-scale home restoration projects. Whether it’s water, fire, or storm damage, our team has the expertise to restore your home to its pre-loss condition.

  • How do you approach commercial mold remediation?

    For commercial properties, we conduct a thorough assessment, isolate the affected area, and use advanced techniques to safely remove mould. We understand the importance of maintaining a healthy environment for both employees and customers.

  • Can you restore multi-unit residential properties, such as apartment buildings?

    Yes, Paul Davis has extensive experience restoring multi-unit residential properties, including apartment buildings and condominiums. We provide comprehensive restoration services while working to minimize disruption for tenants.

  • What type of restoration work can you do for commercial landlords?

    We work with commercial landlords to restore their properties after damage from water, fire, or other disasters. Whether it’s tenant spaces or common areas, we provide tailored restoration services to get your property back in working order quickly.

  • How does Paul Davis handle security for commercial properties during restoration?

    For commercial properties, we ensure the building is secured with temporary fencing, board-ups, or tarping as needed. We also work with property owners to ensure all safety and security protocols are followed during the restoration process.

Share by: