This Paul Davis ‘Difference Maker’ Makes Every Day Customer Satisfaction Day

In Orlando, Florida, Paul Davis Mitigation Crew Chief, Jeremy Miel, starts every day with a purpose, a promise, and a plan. Jeremy joined Paul Davis Restoration of Orlando just over 18 months ago after spending 15 years in the mitigation and restoration business in upstate New York with Paul Davis Restoration of Rochester. Jeremy’s reputation in Rochester has not been forgotten. The Paul Davis crews there depended on Jeremy’s experience and skills and they still do, since they often still pose this question among themselves, WWJD. Abbreviation for ‘What Would Jeremy Do?’ Quite a compliment. 

Jeremy’s days now start promptly at 7AM in Orlando with a walkabout to check the trucks and then look over the day’s calendar to see where the technicians are going that day. “My purpose,” explains Jeremy, “is to stage the crew trucks for success before they leave the shop.” As the mornings continue, Jeremy takes to the road as well; visiting sites where Paul Davis crews are working. “It’s my favourite part of the job. Working with the technicians mitigating situations onsite and especially showing and teaching our younger technicians how to manage their work for success. When the day’s plans come together it immediately shows and our goals are reached; it’s really great to see ‘the light bulbs go on’ for our newer technicians after they successfully complete a task. When we also do that right in front of a homeowner or property manager that’s huge fun, too. Because they get to see firsthand what we can do to eliminate their problems after water, fire, asbestos, or mould damage.“

Paul Davis teams strive to be Difference Makers.  As Jeremy tells it, “I really love what I do to help home and business owners get past their damage problems. At Paul Davis Restoration nothing makes us more proud than when someone recognizes one of us around town, on the street, in a store, or at a social function, and exclaims; ‘Hey I know you. You ‘re that guy or gal who helped dry out our house, or got rid of our mould.’ That’s the real payoff for every job well done. And that’s what we mean about being a Paul Davis Difference Maker.”Are you a Difference Maker like Jeremy Miel? Contact us today to learn more about how a career with Paul Davis can fulfill your professional and personal goals while making the world a better place. Join The Differences Makers™!