Every day begins differently for Curtis Michalek, Fire and Water Technician for Paul Davis of Portland, Oregon and Vancouver, Washington. So to perform with outstanding results, Curtis has committed to a ritual of excellence to start his everyday routine. Mornings start with a call to the home or business owner he is scheduled to service that day. A thorough inventory follows, to be certain he has the proper materials for the day’s assignment; equipment, tools, cleaning materials, and more. Michalek has been with Paul Davis for over 15 years. So his skills and knowledge of what’s likely to be needed are honed from thousands of jobs. Upon arrival at the job site, he takes time to introduce himself and others on the team. He inspects the damage carefully and explains the process they will follow. “No two jobs are exactly the same, but our results need to be,” according to Michalek. “We serve a fair number of military veterans and current and retired law enforcement,” explains Michalek. “It can be difficult to build trust with these customers, but our regimen and teamwork proves to them that we really are ‘Best in Class’ when it comes to communication, skill-set, and service.” Justin Graham, President of Paul Davis of Portland Oregon and Vancouver, Washington summarizes why Michalek was chosen this year as a Paul Davis Difference MakerTM. “Michalek excels in making customers happy. He makes certain that after demo and board-up work is complete, clean-up is meticulous. So, many of his customers say it looks spotless, like they were never there.”
Are you a Difference Maker like Curtis Michalek? Contact us today to learn more about how a career with Paul Davis can fulfill your professional and personal goals while making the world a better place. Join The Differences Makers™!