From the time the alarm sounds, municipal fire departments aim to have a response time of approximately 1 to 2 minutes to put needed fire trucks en route. Rapid response to home or commercial fires saves lives and often lessens severe fire damage. “Afterwards, where others see only destruction, Paul Davis Restoration Response Teams arrive to bring property saving solutions and desperately needed hope,” says Richard Green, President of Paul Davis Restoration, Ottawa, Ontario. As soon as damaged properties are safe to re-enter, skilled specialists working in Paul Davis Restoration operations bring their mitigation skills and on-the-job careful, clean-up experience to the fire site.”
As destructive as fires are, proven techniques to clean many contents that have suffered water, smoke and soot damage can restore items to their pre-fire condition. “The first 48 hours are critical,” according to Green. “The need to work fast to salvage as much damaged property as quickly as possible takes place first. Paul Davis on-the-scene technicians gather and document repairable items for cleaning and restoration. True to the Paul Davis Mission, Vision, and Serving Basics, these specialists listen carefully to customers' descriptions of salvaged contents. They learn necessary information from these conversations in order to base their cleaning and restoration on what others might see as insignificant details.” Throughout North America Paul Davis offices employ content cleaning specialists that truly perform miraculous work. Treasured possessions, important files and documents, family photos and precious mementos, are regularly saved by Paul Davis technicians, with their specialized equipment and proven restoration techniques.
After many fires, large or small, some items are beyond saving and non-repairable. These items are still valuable however. They need to be carefully inventoried in preparation for discussions with the insurance company. Green summarizes what home or business owners should consider. Don’t be an unnecessary victim. Help yourself by keeping all details that will enable the insurance adjuster to get the best results from your claims. Do this by recording all the time you, your family, or friends, spend to protect the contents of your home. Keep receipts of any related purchases you make. Document the details of any belongings you have thrown away or that you think are beyond repair. Paul Davis contents restoration technicians will help at your home to assess the situation and conduct a room-by-room inventory of your belongings.” Some items can be cleaned on site. Restoration technicians will sort and package the remainder for additional work later. Using a Paul Davis inventory system can accurately process each item and store it safely until restoration work is complete. Finally when it’s time to re-take belongings to your home or business, Paul Davis will return each item, carefully replacing it in its original location, or wherever you choose. This type of customer service is another reason why Paul Davis Restoration is a special company to choose after fire damage.