Home and business owners who sustain water and smoke damage to their properties often worry needlessly that damage to clothing, draperies, rugs and other textile furnishings can never be saved. At Paul Davis, the cleaning and restoration processes we employ frequently amaze them. Utilizing the most modern scientific methods, latest technologies, and surprisingly, some age-old, time-proven methods, can deliver outstanding results when cleaning and restoring damaged belongings. Yet, according to Charlie Horn, business owner of Paul Davis of Louisville, Kentucky, “All that restoration science would be for naught without skilled and dedicated specialists like Violet Sadler, our Lead Textile Technician. ” Violet was recently honoured as a Paul Davis Difference Maker™ among her co-workers in Louisville. Horn further explains.”Violet lives our Serving Basics every day, particularly ‘Respect the customer’s property and preferences’. First by carefully retrieving, sorting and inventorying all items. Then professionally processing countless textiles before boxing and bagging, she strives to care for every piece, consistently with the customer's wants and needs in mind. Many items hold sentimental memories, so Violet works to ensure that these goods are returned to their owner better than they were before. She is always ready to step up and take on new challenges. She has become a vital asset to the team. Always upbeat, she greets her teammates with a smile every morning, too.” The cleaning and restoration of soft contents and textiles affected by property damage plays an important role in the Paul Davis restoration process. For clothing, blankets, leather goods, shoes, athletic equipment and more, past cleaning of soft contents has been, primarily, dry cleaning; an expensive, environmentally unfriendly process. As an alternative, Violet uses advanced washing systems and effective, environmentally-friendly detergents to clean and restore items – even items previously thought not salvageable. Several Paul Davis offices strategically located throughout North America also form a network of Central Processing Centers that are more than capable of handling any soft contents cleaning needs. “Paul Davis is a family that takes good care of our customers and each other, too,” adds Violet. “Our goal each day is to do our best to make a difference.” Kudos to Violet Sadler. She’s a Difference Maker™. Are you a Difference Maker like Violet Sadler? Contact us today to learn more about how a career with Paul Davis can fulfill your professional and personal goals while making the world a better place. Join The Differences Makers™!