For commercial properties operating in the new normal, business is no longer as usual. Uncertainty is a certainty. Change is rapid. Familiar procedures may no longer apply. Advice varies. Paul Davis is a leader that building owners, property managers, and employers need to navigate these difficult times and build new, responsive operations.

“Here’s what we know and what guides our service delivery to commercial customers post COVID-19,” says Leslie Anderson, Vice President of Training for Paul Davis. “First, we must restore a sense of safety and security to employees, tenants, and customers. Second, it’s critical to regularly clean and apply disinfectant to surfaces, particularly high-touch and common areas. Third, it’s essential to adapt cleaning and disinfection activities as more information becomes available to combat this contagion.”

To achieve these goals, Paul Davis tailors its services and schedules for each customer. Custom plans typically include:

Cleaning, Disinfecting and Advising. After a site inspection, the Paul Davis team develops a plan for its trained and certified technicians to follow that delineates industry-proven methods and products to combat viruses. These may include ULV fogging, which treats walls, floors and other horizontal surfaces; or ULV fogging combined with Horizontal Surface Wiping, which applies additional intensive treatments to high touch areas like desks, tables, handles, elevators and computers. Where a case of COVID-19 has been confirmed, Paul Davis applies ULV fogging with Full Wiping, which involves a deep cleaning and extensive disinfectant application according to industry-accepted protocols. Paul Davis also works closely with customers to educate staff on the proper application of disinfectants and guidelines, identify high concern areas, and coordinate daily protective measures.

Inspecting Structures and Systems. Paul Davis teams offer guidance on some systems to ensure they are sound and ready for sustained operation. Our technicians always recommend consulting with a licensed service company including but not limited to the HVAC, plumbing, roofing, and electrical.

Displaying Signage. For building occupants, Paul Davis teams can provide social distancing signs and visual cues that the property has been cleaned and a disinfectant applied.

Planning with Vendors. Paul Davis connects with vendors and service providers to share new health and safety plans and protocols. Further, Paul Davis teams identify back-up vendors where possible to help protect critical supply chains.

Anderson emphasizes that Paul Davis is continually adapting responses and services based on local, state and federal guidelines, as well as a range of recommendations by leading organizations: The Centers for Disease Control, the Environmental Protection Agency, the World Health Organization, the American Society of Heating, Refrigerating and Air-Conditioning Engineers and other applicable regulatory and public health agencies.

Need assistance operating in the new normal? Paul Davis promises to be on-site within four hours of a call for help.